FAQ

Hair Extensions Quality Issue:

Q: Whats the differences between Brazilian virgin hair, Peruvian virgin hair,Malaysian virgin hair and Indian virgin hair?

A: The differences are more apparent in the hair's reaction to water, heat or air drying. For longer lasting curls on any of the hair, it is recommend to roller set hair with a hair setting lotion.

Malaysian Hair - Malaysian hair at first can appear excessively shiny but after the first 2/3 washes the shine lessens considerably to take on a more natural appearance. Curls will not loosen or drop with time but maintain their form for the entire day. No product is required to maintain the curl. Malaysian hair is also softer and silkier in texture than Indian hair.

Indian hair tends to dry into a beautiful wave which ranges from a slight wave to very wavy, although it straightens and curls very easily.

Brazilian Hair is silkier and shinier in texture than Indian Hair. The Straight textures are not bone straight but tends to curly beautifully at the end. This hair holds curls very well and tends to hold curls longer than the Indian Hair.

Peruvian Hair is a little coarser and thicker in texture than Indian or Brazilian hair. It blends well with normal African-American relaxed hair textures and medium Caucasian hair textures.The curly texture becomes more curly when wet or washed.

Q. How long does it last?

A: This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.
Many hair extension users prefer 5A hair because it is very cheap .
and some customer prefer 6A or 7A, because it is beautiful and better quality which makes it last longer than 5A ones.

Q: Why are my hair extensions getting tangled?

 A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair one or two times a month. Use hydrating drops or consult your stylist for more help.

Q: Why the colors of hair extensions don’t look exactly as the pictures show?

A: Different monitor have different display. And every time, maybe the same color No. will have a little color differentia. Please ask a help from the hair dresser for the colors code as the international color swatch says.

Q: How to tell human hair with synthetic hair?

A: Human hair has natural protein, it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching, human hair will smell foul when burning, the human hair will show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke, moreover, human hair may be have a few gray hair and split end, it is normal and not a quality problem.

Care and Usage

Q: Can they be straightened, curled?

A: Treat the hair as if it is your own. Use a flat iron/straighter or tongs even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

Q: Can I dye color the hair?
A: yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can not get to a salon, always use a good quality hair dye and test a small sample first.

Q: Can I wash & blow-dry the hair extensions?
A: you can wash them as you would your own shampoo and conditioner. We also recommend using a hair treatment on them every few weeks, because the hair is not attached to your scalp, it is not getting the oils it should be. Using a treatment/hair mask will need to wash your extensions too much, about every 3 weeks. The extensions can be blow-dried on low setting, but it is not recommended to do it too often. It is best to let your hair extensions dry naturally after washing them.
Steps of taking care of hair:

Q: How many pieces Hair for one head?
A: Normally 3packs are enough for a full head, at most 5packs.
You can always use the leftover hair later. If you are using hair over 18" long you might need another pack.

Q, What type of hair care products should I use?
A : Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. You can also use products like gel and hair spray to keep the curls in place,
but make sure to wash your hair and not leave in these products in for a long time.
Recommended shampoos and conditioners: Pantene PROV For treatment and every day use: Olive Oil Hair Polisher.

Order and Shipping

Q: How do I pay for my order?

A: We accept PayPal, you will be directed to the PayPal login page straightforward. We can also accpet Western Union, Money Gram or Bank transfer if you don't have paypal, please contact us for the payment information after you decide your order.

Q: Can I pay through Paypal with my credit card?

A: Yes, you can choose the paypal option and you will be asked to fill in your credit card information to fulfill the transaction.

Q:I have bought something but seen it at a different price on your website.

A: As an online business we act much faster in adjusting our prices in response to trends, stock and demand from customers. It's our general view not to refund the difference.

Q: How long do you take to despatch an order?

A: Generally, we will despatch your order the other day since the date you placed the order. However, we may need to wait for 2 or 3 days for the stock at times, thus the delivery will be delayed for 2 or 3 days.

Q: Do you guarantee delivery time?

A: Because the post office handles your shipment,we cannot guarantee the exact time of delivery.However,we will give you an idea of when the package will arrive.We suggest you to make orders 4 days in advance thus you will have sufficient time for shipping.

Q: Is there any hidden charges to my order?

A: Basically, the final amount you will pay is just the price of the product plus shipping(if you choose a paid shipping). Sometimes, because of the exchange rate of currency, when the payment finally cleared through the bank, the total amount will be a little different to the price of the product, but its only less than 0.5% of the total price.

Q: What if my order delivery was delayed?

A: We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. 



Lace Wigs FAQ


As a full lace wigs wholesaler, cnwigsonline.com can also relieve retailers of their inventory stocking and shipping hassles with our dropshipping services. All of our customers can choose to dropship wigs from China to worldwide countries with no additional service charge.

By removing the troublesome logistics and stock issues, our easy dropshipping service leaves you with more time to focus on the marketing and promoting your store. Every single one of our online products is available for dropshipper. In order to make a successful dropshipping, we require you to provide the exact address of your customers. And we will also verify the shipping address before processing the order. We will never send shipping parcels with our infos to your customers, so as to protect your benefit as a dropshipper. If your customer has any questions or wants to repair, return or replace the products they purchased, they must contact you first.

 

****What is a Lace Front Wig?

Lace front wigs are manufactured with a thin lace that extends from ear to ear across the hairline.
Lace front wigs are made similar to a regular ladies wig along the back and sides of the unit.
When you receive the unit the lace will be really long in the front, you will cut the lace along the front of the unit. The goal here is to create a new hairline. You will not cut all of the lace, as you will apply adhesive to the lace/your new hairline.
Once the unit is applied, you will have on a full hair wig - but the front of the hair wig will not be like a regular wig. The wig will appear that it is growing directly from your head.

What is a Full Lace Wig?

Full lace wigs are manufactured with a cap, and a thin lace sewn on top of the cap. Individual hairs are then sewn into the thin lace.
Full lace wigs will have lace all around the unit, and require the lace to be cut all around the unit. You will be cutting a hairline around your entire head. By doing so, once done you can wear your hair anyway you like, ponytails, up-dos etc. Think about it. With the wig, you have just cut yourself a new hairline around your entire head.
Once the unit is applied, you will have on a full hair wig - but the front, back, and sides of the hair wig will not be like a regular wig. The wig will appear that all of the hair is growing directly from your head.

What is the difference between a lace front wig and a full lace wig?

A lace front wig is not with lace around the back, so you cannot wear it in a high ponytail with back. A full lace wig is with lace all around available for being worn in a high ponytail, which will give a more natural looking than lace front wigs.

What is virgin remy hair?
Virgin hair is 100% natural and not processed free of any damage to the cuticles. We take great care on the cuticles to make it run in same direction instead of tangling, which give the hair a natural look. All of our virgin hair is remy, which is soft, natural-looking, long-lasting, and we believe you will be satisfied with our products.
 
What is Baby Hair?

Baby hair is fine and short hair which is knotted by hand around the perimeter in order to make the hairline more natural. We can produce baby hairs against your custom order. If you need baby hair only in the back or in the front, you can note this requirement especially in your order form.
In some demonstrations, people may pull down baby hair from longer hair for easy sight. And normal baby hair is positioned along longer hair, and can be easily combed back into the longer hair.

What are Bleached Knots?

Bleached knots mean bleaching out the knots which is caused during tying each strand of hair into lace by hand at the base of cap. By this, the knot will be a lighter and the whole lace wig will look more natural similar as its own natural hair. On dark color hair, we suggest you to use this procedure. The lace wig with bleached knots will also look natural.

What does Density refer to?

Density refers to how thin or thick your hair is. The standard and common choice is 100% with medium density.

How long can I expect the wig to last?

The life of your wig will depend on your use and care of it. If handled properly, it should last you 6 months to a year and even longer depending on your handling and use.
What is a Widow's Peak and Natural Hairline?

A Widow's peak is M shaped hairline or Pointed Hairline. For this, your front hairlines make the shape of M or come down in point above forehead.
A natural hairline is a straight hairline. For this, the hair is growing out of scalp straightly above forehead.
 
Will the hairline on the lace wig have a natural look?

Yes, when you wear the lace wigs correctly according to our user guide, the hairline will have a natural look, just similar as your own hair growing from your scalp. For customer order, we recommend you to have baby hairs around the front and perimeter of the wig and make the hairline with more natural looking.
 
Do you charge extra for Baby Hair? Does the wig come with Baby Hair?

Our inventory wigs all have baby hair around the perimeter. It is free of charge. Also, you can select to add baby hair around front only, back only, all around the perimeter or no baby hair of custom wigs. Most people choose to add baby hair all around the perimeter which makes the lace wig have a more natural looking.
 
How to tell difference between human remy hair and synthetic hair?

All of our products are made of human remy hair!
If you do want to double check the material after receive the unit, here are 2 simple methods to help you tell the difference between remy human hair and synthetic fiber wig:
1. You can cut a single short hair and burn it. Human hair smells the same as your own hair when burning because it has protein inside. While synthetic fiber doesn't smell the same way.
2. You can take the wig to any professional in salon, he will tell you it's human hair without doubt.
BTW, hair extensions are in the same situation.
 
Can I recolor or restyle the wig?

Colour tip:
The lace wig is made of 100% human hair. If you are experience in coloring this type of hair, you can do this on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However you can dye the virgin remy hair as this lace is free of any damage to the cuticles when dying.
Style tip:
For wavy or curly hairs, these lace wigs have been already processed by a perm for wave or curl. So, it is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing.
For straight hairs, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy.Can I recolor or restyle the wig
 
More detailed info about bangs and baby hairs

Baby Hairs info:

For stock wigs:
The baby hair is along the perimeter to give the effect of a naturally growing hairline.

For custom wigs:
You have 4 options for the location of the baby hair.
A: All around perimeter
B: Back only
C: Front only
D: No baby hair
BTW, the default style of our baby hair is straight!
Bangs info:
Some special styles of our lace wigs come with the bang which we have cut for you and you needn`t cut by yourself.
If you choose our stock wig, the default density is 100%, after cutting the bang, the front part and the crown will be a little thin. If you like a full bang with a medium hair density, you may want to choose a custom wig, then leave a message to us when place the order that you want your bang and the crown as full of 100% hair density. This is our sincere recommendation.

****Color Chart

Hair Color Chart 

See clearer hair color pictures as below:


Can I color the hair?

The lace wig is made of 100% human hair. If you are experience in coloring this type of hair, you can do styling on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However you can dye the virgin remy hair as this lace is free of any damage to the cuticles when dying.

Can I do highlights on my wig by myself?

We suggest you to find someone who is experience in dying Indian Remy hair and let her to do the highlights for you. You can look for help from a stylist with experience on lace wigs and Indian Remy hair.

****Hair Textures

Does the straight hair wave up when being wet?


If it is silky straight, our answer is "Yes, it does". But after it is dry, the silky straight style will be back. The Yaki Perm Straight and Light Yaki textures do not wave up when wet.

What is Yaki Texture and what is the difference between Yaki and Silky?

Yaki texture is process we do to your wig that adds a micro kink to the hair strands to mimic Africa-American people relaxed hair.
The silky straight hair texture is the natural state of the Indian Hair as it comes from the donor. It is look like the wig of ofay. If you are Caucasian,we recommend you choose silky texture.
See the Hair Texture Chart - Click Here

What is virgin remy hair?

Virgin hair is 100% natural and not under process which may cause any damage to the cuticle. We make the virgin remy hair run in one direction with natural look and avoid of tangling. Our virgin hair is all remy, which is soft, natural looking and long-life used. We trust that our virgin remy hair will satisfy you.

What is the difference between Indian Remy and Chinese Remy Hair?

Indian Remy Hair is collected directly from Indian hair donor and Chinese Remy Hair is collected directly from Chinese hair donor. Indian hair is currently the best hair on the market for wigs and weaves. It comes in different textures. These include straight, curly and wavy. The Indian hair is recommended for everyone. We recommend you choose Chinese Remy hair if you want a very straight wig, that is naturally shiny, and is slightly more course.


 

****Lace Color



What color lace is best suited to my skin tone?

You want to match the lace color with your scalp complexion not your skin tone. This is because when you part the unit, you want it to appear as your natural scalp color. So to check your scalp color part your hair and look at the color of your scalp to determine your lace color.
Follow These Guidelines - Lace Choice Color:
Transparent: For White, Off White or Cream scalp tones.
Ie. Liv Tyler, Jessica Simpson, Jenna Jameson, Charlize Theron etc.
Brown: For Light Beige or Beige scalp tones.
Ie: Ciara, Eva Mendez, Eva Longoria
Light Brown: For Light Brown scalp tones.
Ie. Tyra Banks, Beyonce, Alica Keys, Rihanna
Dark Brown: For Dark Brown scalp tones.
Ie. Naomi Campbell, Serena Williams, Kelly Rowland


**** Wig Cap Design

Cap Size:

Cap size(inch)
Size-1(Small)
Size-2(Average)
Size-3(Large)
Head Circumference:
21.75"
22.25"
22.75"
Front to Nape:
14"
14.5"
15"
Ear to Ear across Forehead:
12"
13"
12.5"
Ear to Ear over Top:
12.5"
13"
13.5"
Temple to Temple round Back:
14.5"
15.5"
16"
Nape of Neck:
5"
6"
6"
 
 

 

Lace Cap Constructions

Cap Construction-1: Full Lace with Stretch in the center

Cap Construction-2: Full Lace with Stretch from Ear to Ear
Cap Construction-3: Full Lace with Stretch with PU on perimeter
Cap Construction-4: Full Lace with Silk Top
Cap Construction-5: Lace Front 2.0inch, Back Hand tied Cap
Cap Construction-6: Lace Front 5.0inch with PU hairline, Back Closed-Wefts
Cap Construction-7: Lace Front 2.0inch, Back Closed-Wefts
Cap Construction-8: Lace Front 3.5inch, Back Hand Tied Cap
Cap Construction-9: All Machine-Made Cap
Cap Construction-10: Lace Front 5.0inch with PU hairline, Back Closed-Wefts
Cap Construction-11: Glueless Wig Cap
Cap Construction-12: Jewsih Wig Cap--Front Silk Top with Stretch Lace under,Back Closed Weft
Cap Construction-13: Jewsih Wig Cap--Front Silk Top with White Silk Lace under,Back Closed Wefts
Cap Construction-14: Jewsih Wig Cap--Front Silk Top with White Silk Lace under,Back Hand Tied Caps
Cap Construction-15: All Silk Top Cap,Hidden Knots
Cap Construction-16: Lace Front 2.0inch,Back Open Wefts

 

What is the difference between Full Lace Cap with Stretch and Full Lace Cap without Stretch?

These full lace caps are with lace all around the perimeter and available for you to wear your hair in updos and high ponytails. When the caps are glued down, the wig will have a natural hairline all around the perimeter. The unit can be parted anywhere as you wish.
Full lace cap with stretch will be helpful for adjustment on your head size.
Full lace cap with ear to ear stretch can be adjusted in Circumference.
Full lace cap with stretch in crown can be adjusted in crown.
Full lace cap without stretch does not have stretch and can be worn by women without hair or with scarce hair.

What is the difference between Swiss lace & French lace?

Swiss lace is finer and softer than French lace. Swiss lace is with better and natural looking to match the skin. French lace is a bit thicker and more durable for use. Both two types of laces can be dyed to match different skins.

What cap size will fit me?

We have standard dimension for small, medium and large wigs. Also, we can make caps against your requested size in order to fit your head better. Generally, medium wigs are suitable for most people and with stretch lace in the middle for flexibility of size.


What cap size will fit me?

We have standard dimension for small, medium and large wigs. Also, we can make caps against your requested size in order to fit your head better. Generally, medium wigs are suitable for most people and with stretch lace in the middle for flexibility of size.What cap size will fit me?


We have standard dimension for small, medium and large wigs. Also, we can make caps against your requested size in order to fit your head better. Generally, medium wigs are suitable for most people and with stretch lace in the middle for flexibility of size.

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